Intercom Alternative

Built for teams where everyone should do support

View, assign, reply and resolve all support and live chat conversation directly from within your Slack workspace.

No credit card required

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Ideal for smaller teams where everyone is involved in support.

Our customers live in Slack. We empower them to manage, respond, and resolve customer support seamlessly from their workspace.

90% of our support tickets are resolved directly from Slack and within minutes.

Love our new helpcenter. It's easy to find the content and it looks beautiful.

Fits perfectly for a team that lives and breathes inside Slack.

Customer Support tool for Startups

Feature spotlight

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Beautiful helpcenter

Choose between 3 beautiful helpcenter templates that makes your support articles easy to find and live on your own custom domain.

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Flexible chat widget

Enable whatever you feel comfortable with. We support: Live Chat, Email Support, Voice Support, and Video Support directly from within the widget.

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Minimalist inbox

View all your incoming conversations in a clean and minimalist inbox that enables you to easily see which conversations should be prioritised.

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Speedy macros

Create macros for your most asked questions and send in one click. Macros can be translated by the click of a button.

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Powerful search

You can use command + k to find anything inside your JustReply workspace. It's never been easier and faster to navigate your support tool.

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Smart editor

Create and edit your support articles in a Notion-like editor. You can also type in "++" to autocomplete your support article with AI.

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Customer Support from Slack

Enable our Slack workflow to run your support inside Slack

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All conversations are sent to Slack.
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React with 👀 to assign the conversation to you
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React with ✅ to resolve the conversation
Get started
Your favorite customer support insights

News & insights

What do you want to know?

Some of the most frequently asked questions

What is JustReply?
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Can I use JustReply within Slack?
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What is a customer support tool?
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Is JustReply like Intercom, Zendesk and Helpscout?
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How does your pricing work?
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I have feedback I want to share with the founder
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