Slack Guides

How To Do Linear Slack Integration in 6 Simple Steps

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4 mins to read

Integrating Linear with Slack revolutionizes the way you manage projects and communicate with teams.

Imagine uninterrupted workflows, easy task management and tracking, and a unified team communication workspace. Sounds too good to be true? It's not. Today we explore end-to-end on how to make this integration a game-changer for your team's efficiency and productivity.

This is what we have in store for you:

  • The nuts and bolts of setting up Linear Slack Integration.
  • Tips to maximize team collaboration and project tracking.

P.S., speaking of tools that you'll soon be used to, have you experienced JustReply yet? This nifty tool seamlessly integrates with Slack to streamline your support operations. It's your secret arsenal for handling customer queries with speed and agility. 

Linear Slack Integration
Linear Slack Integration

Integrating Linear with Slack: A Step-by-Step Guide

The Linear Slack integration unlocks a new level of productivity for users. By combining these tools, a user can create issues and report them directly from Slack messages, including files and context. 

Here's how you can do it:

Step 1: Connect Slack to Linear

Search for Linear in Slack Apps Directory

The first step is giving Linear access to your Slack data:

  • Admin Access Needed: Head to Settings > Workspace > Integrations > Slack in the Linear app.
Add to Slack Example
  • Authorize the Connection: As a Linear admin, authorize the integration with your Slack account.
  • Confirm the Setup: After authorizing, double-check to ensure the connection is active. You should see a confirmation message or indication within Linear. This is your green light 🚦, signaling that the integration is ready to roll and you're all set!

Step 2: Empower Your Team

Now that you're connected, you can explore different ways in which your team can be productive. Here's what they can do:

  • Create Issues: Use the /linear command or the 'More actions' menu on Slack messages. It allows you to turn conversations into action items.
  • Quick Actions: Perform actions from Linear links shared in Slack. This increases task efficiency and makes you never miss deadlines.
  • Rich Unfurls: View detailed Slack information showing key issues, comments, reports, or project details—no more switching tabs to get the full picture.
  • Personal Notifications: Set up Slack notifications for individual updates. Keep everyone in the loop, but only with what matters to them and avoid any miscommunication incident.

Step 3: Setting Up Status Notifications

Users can choose how their notifications behave:

  • Choose Your Notifications: Opt for team, project, or individual notifications in Slack. Tailor your alerts to what's important to you.
  • Stay Informed: Keep up with all the crucial updates directly in your Slack channels. Set up reminders to keep you informed on the essentials.
Set up Multiple Notification Categories
Set up Multiple Notification Categories

Step 4: Create Linear Issues

Here's you can use a Linear template:

  • Context-Rich Issues: Use 'More actions' in Slack to create Linear issues with context and files. 
  • Use Templates: Select from up to 5 issue templates set by admins in your Linear.
Create a New Issue from Slack
Create a New Issue from Slack

Step 5: Sync Comments and Updates

Here's how parties can collaborate in both apps:

  • Automatic Syncing: Create a synced comment thread in both Slack and Linear. It acts as a bridge between your communication and action platforms.
  • Stay Updated: Comments in Linear appear in Slack, and vice versa. Major status changes in Linear also update in Slack. You're always in the know.

Step 6: Linking Slack Messages to Existing Issues

Slack allows users to do the following:

  • Sync with Existing Threads: Paste the Linear issue URL into a Slack thread, then choose "Sync thread" from the overflow menu in the unfurl. It's a simple way to keep all your conversations aligned.
  • Keep Conversations Aligned: Messages before the sync remain unsynced, while future messages are updated on both platforms.
Learn to Sync with Existing Messages
Learn to Sync with Existing Messages

Embracing a More Connected World with JustReply

You've successfully navigated the path to integrating Linear with Slack. It's a step towards a more cohesive, streamlined workflow. Embrace this newfound efficiency and watch as your team's productivity soars.

And if you are looking for an intuitive support tool for Slack, remember that JustReply is here to enhance your customer service operations. It seamlessly integrates with Slack, enhancing your customer interactions and making life just a bit easier.

Experience magic with JustReply.

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